Support and Assistance

Need help with our fintech platform? Our team is here to support you in managing flexible payments and credit lines.

Email Support

Send us the details of your issue. We respond within 4 business hours.

info@norafleks.com
Phone Support

For urgent issues related to transactions. We respond within 15 minutes between 9:00-18:00.

0797 782 624

Service Level Agreements (SLA)

  • ✓ Critical Priority (system unavailable): Response within 30 minutes, resolution within 4 hours.
  • ✓ High Priority (functionality affected): Response within 2 hours, resolution within 8 hours.
  • ✓ Standard Priority (questions, consultation): Response within 4 hours, resolution within 24 hours.

Have a frequent question? Check out our Frequently Asked Questions (FAQ) section for quick answers about flexible payments, banking technology, and cash flow optimization.

View Frequently Asked Questions (FAQ)
Contact Details
Norafleks SRL
B-dul. Eroilor nr. 2B, bl. B, sc. D, et. 5, ap. 86
P: 0797 782 624
E: info@norafleks.com

Recommendations for You

Relevant products and resources to optimize your cash flow.

Flexible Payments
Revolving Credit Line

Quickly access working capital for daily operational needs. Approval within 24 hours.

  • Competitive interest
  • Flexible repayment
  • No hidden fees
Banking Technology
Digital Payment Platform

Automate payments to suppliers and manage all transactions in one secure place.

  • Instant processing
  • PCI DSS certification
  • Real-time reports
Financial Education
Course: Cash Flow Masterclass

Learn practical strategies to forecast and optimize cash flow with Norafleks tools.

  • 5 video modules
  • Planning guides
  • Dedicated consultancy
Learn more

Need a personalized plan? Contact our team

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